Waris Auto "Speed" service Failure

Pl note that I have taken the membership of Speed helpline and my membership no is NS 23484.
I am very much disappointed with the services and decided not to continue my membership in future or never suggest any one for becoming a speed member.
Today morining when I was ready for office, I found that my car is not being started. I called your speed helpline and they told me that the mechanic will reach me within half an hour. But after half an hour, when I called once again then they told me that it will take around one hour more. After one hour at 11:30 am they simply told that services are not provided at home. And speed will not help me for the breakdown.
I would like to know that why it was not told to me at my first call.
Secondly I was assured at the time of purchase that the services are provided at home also.
I think this is a breach of contract.
In our office, approx 9-10 members has taken this facility after my recommendation but now I am advising all of them not to trust on Speed service as they are no1 cheater in this industry.
Thanx for cheating me and developing a dissatisfied customer.

Ishwar Dayal Sharma
9911176039