Telecommunications
UNDER CREDITING OF TALK TIME ON PREPAID MOBILE RECHARGE VIDE INTERNET BANKING-AIRTEL
Submitted by ASHOK KUMAR SHARMA on Tue, 10/21/2008 - 07:21.I have paid a sum of Rs 250/- vide transaction number 078552835 dtd 18/10/08 for PREPAID MOBILE RECHARGE OF my AIRTEL,DELHI CIRCLE
connection number 9958513766, through ICICI Bank.
However I have received a talk time credit of Rs 50/- only on 18/10/08
and the company is not refunding back Rs 200/ to my account amounting to an unfair trade practice .
I request you to please look in to the complaint and arrange the necessary redressal and refund at the earliest.
Regards,
Ashok Kumar Sharma
regarding airtel network complain
Submitted by alok on Sun, 10/19/2008 - 12:11.i m using airtel since 3 year and i got an award from the company this year , harising me from january 2008 regarding network and call drop problem, i call customer care more then 100 times only getting one answer forward ur complain to technical depatment , and from their i got only satisfaction that ur complain is under process it will solve soon , they have not even borther to call me when i have complained more then 100 times now they use to say my person will visit u in this date this time from 2 or 3 months , usally no one comes to see the problem , i have contacted airtel relationship manager koyal das about the whole matter she told me to wait for some time i will solve ur problem but she fails to that they dont have any cordination between them , now when i stop my payment for the month of august and septeber they start calling me continously to pay the bill , why i will pay the bill?
Airtel ECS Service Sucks
Submitted by chintan123 on Sat, 10/11/2008 - 08:29.I had requested Airtel to Deactivate ECS from my Airtel number in July 08. Even then , ECS was not deactivated and Airtel credited from my account in September due to which my pending Cheque got bounced and i had to bear the penalty of cheque bounce.
Do not ACTIVATE ECS service of Airtel .IT Sucks bigtime
Vodafone - Happy to irritate (not help)
Submitted by nkmaheshi on Wed, 09/17/2008 - 07:13.I have been a customer with Vodafone (Punjab) for the past 4 years and have many family connections of Vodafone.
However, a recent experience I had with Vodafone has left me with a bad taste in my mouth. On 01/01/2008 went to Vodafone store for change of ownership of my mobile phone, which is earlier used by me but stand in the name of my cousin brother. I have submitted all the relevant documents with Vodafone store and deposit their charges. But after 22 days (on 23/08/08) I check with customer care about the status of change of ownership of my mobile phone, but I was informed that they don’t received any documents with regard to change of ownership and ask me to visit the Vodafone store again.
VODAFONE - VERY POOR SERVICE (NO CUSTOMER FOCUS)
Submitted by shyam on Mon, 09/08/2008 - 06:26.This is to advise you of the unfortunate experience that I had with Vodafone. I have been a customer with Vodafone for the past 10 years and have many family & company connections of Vodafone.
Complaint against Reliance Communications- against Unauthorized renewal of Netconnect datacard services-
Submitted by samiryagnik on Tue, 09/02/2008 - 15:58.Subject: Unsolicited & unilateral renewal of Reliance datacard services without my knowledge or consent by Reliance Communications
Reference:
CIOU Code:MURI10037
Telephone no.9322501207
Bill No. 35142020772170
Complaint #: 74825026
I had purchased a one year packaged deal from Reliance communication - Vashi Webworld about a year back but could not use it for more than last 6 months due to persistent problems.The entire amount was paid in advance and it was effectively a "Zero" monthly rental for one year which lapsed last month.
After expiry of the package. Reliance communications has unilaterally renewed the membership without my consent or knowledge.
I had made a complaint to Reliance customer care on August 28, 2008 immediately on receipt of their bill and asked them to disconnect services immediately. However, I have received a response today asking me to pay-up Rs.399.59 to effect the disconnection.
BSNL EXCEL Recharge Voucher not working... Vaxed with Customer Care advices
Submitted by kuchipudiharees... on Thu, 08/21/2008 - 10:45.I am Using BSNL EXCEL Prepaid Mobile(9490519219).
i bought a new recharge voucher of Rs.225 TopUp at a retailer in Narayanaguda,Hyderabad on 20-08-2008 at 11:30 AM
when i teried to recharge that card erroring as "RECHARGE NOT POSSIBLE"
i made a call to Customer Care, they said that it has been recharged but the balance will be added after 2 hours due to some recahrge is in pending issue and forwarded a complaint to officials with complaint id : H2000044.
i waited for 3 hors ..balance is not added i called again to Customer Care again they said the same thing it was continued like taht for 30 Hours in this gap i have called BSNL Customer Care 10 times every time same advice and even some times they don`t know what is my complaint also. and now when i called them they are saying the same story,
simply the customer care represents trying to escape from the call and wasting my valueble time and testing my patience. i just lost my patience
How can i get resolved this ???
i am experiancieng VERY BAD SERVICE from BSNL i am continueing on the queue for two days even to recharge my mobile
please help me.
regards
Hareesh K
kuchipudihareesh@gmail.com
9490519219
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