Poor quality of Honda Acoord

To
Customer Relations Management
Honda Siel Cars India Ltd.
Surajpur Kasna Road
Greater Noida(U.P.)

Sub: Replacement of honda accord

Sir,
I purchased a honda accord in June2008, from your dealer Ring Road Honda, Peeragarhi, Delhi. My car no. is DL4CAH6518, chasis no. is MAKCP252F8N000407, engine no. is K24Z20000884.

I have another two cars CITY and INNOVA and I am happy with their performance.

I purchased Accord for more comfort but i regret to say that not a single trip i enjoyed this car as i have run only 5000km approx. The car has gone for repair more than 12 times till date. And is now also in your service station from 27th february at Ring Road Honda, Peeragarhi, Delhi. What it means, you know very well.

It is requested that the defective car may please be replaced at your earliest to stop further inconvenience to us.

Please just tell me the reason why it should not be replaced.You should be ready to accept complaints or loss.

Awaiting for your earliest reply.

please give me reply this time as i have complained you so many times earlier, but no reply came from your side.

Thanking You

Rajesh Jain
( prop. of Shakti Overseas, Kashmere Gate, Delhi-6)
ph no: 9312841441