Barclays at it's best mismanagement

I have a credit card of barclays. i recieved a message from Barclays that i have bought a insurance policy from ICICI Lombard. i recieved this message on 28th Augest. I complaint to customer care stating that i have not bought any such policy. I also contacted customer care of ICICI Lombard and they declined selling any such policy in my name.

it is now 17th Sept and Barclays is clueless about that.

It is very mismanaged bank and i wonder how it is working?

please be very alert while dealing with barclays.

R S Nagi
9899844818